Shipping & Returns

Shipping

We ship all UK orders via EVRI Express Delivery (this is a fully tracked next day delivery service).

International orders are shipped via Royal Mail International Tracked Delivery. Further details on shipping times for specific countries can be found here.

 Our items have a production time of around 2-3 working days.

* Please kindly note, during peak seasons our dispatch and shipping times may be longer. Please check the product catalogue page for current production times.

 

Returns

Please kindly note we do not accept returns due to the nature of our customised products, all sales are final unless faulty or damaged.

We advise all of our clients to create their own returns policy for unwanted items, however, you will need to provide your own returns address to your customer should your business accept returns. Returns for unwanted items accepted by you would be at your own expense.

Faulty/Damaged Items
If your customer has received a faulty/or damaged item, please kindly reach out to us using the contact form so we can take a closer look. We will happily send out a replacement to the customer with no extra charges to your account.